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Frequently Asked Questions

What is the minimum order quantity?

Minimum order quantities vary depending on the product and supplier. For B2B clients, we can often negotiate favorable MOQs. For B2C retail orders, we offer flexible quantities to suit individual needs.

How long does shipping take?

Shipping times depend on your location and chosen shipping method. Typically, sea freight takes 4-6 weeks, while air freight takes 7-14 days. We provide tracking information for all shipments.

Do you handle customs clearance?

Yes, we manage all aspects of customs clearance and ensure compliance with import regulations in your country. We handle documentation and work with trusted logistics partners worldwide.

What payment methods do you accept?

We accept various payment methods including bank transfers, PayPal, and other secure payment options. Payment terms are discussed and agreed upon during the consultation phase.

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